Call Center Solution
New Products From This Supplier
Key offerings
-
Automatic call distribution
-
Interactive voice response
-
Voice logger
-
Voice blasting
-
Hosted dialer
-
Whatsapp integration
-
CRM integration
-
SMS integration
-
Live/current agent monitoring
-
Report and campaign statistics
-
Voicemail to email
-
Missed call alert on agent screen
-
Call history search and dial option
-
Feedback IVR
-
Sticky agent and account based call routing
*astTECS Edge:
-
GSM predictive dialer
-
Auto change of the campaign according to time zone
-
Automatic agent account lock
-
IVR database retrieval
-
Click to call from website
-
Dial-in/dial out multiparty conference
|
Brand |
Other |
|
Color |
purple |
|
Ivr Manager |
yes |
|
Model |
*astC series |
|
Mounting |
Rack |
|
Temperature |
0 - 50 degree celsius |
|
Trunk Line Connectivity |
GSM / PRI / ISDN |
|
Wireless |
Yes |