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To whom this may concern, I have tried calling, e-mailing and sending messages through your web-site. I purchased 4 tablets for my girls for christmas only to receive a box of tatoo equipment. I do not normally order items on line, so I purchased extra insurance to safegaurd myself. I contacted lightinthebox through the customer service immediately and requested a refund. I have since returned the shipment I received (which was not mine, and had a packaging slip that incuded another customers information - which is against the law.) My order number is: Order No.: **************52Ordered on November 27, 2012Per message:Dear Aimee Burgess,Thank you for ordering from LightInTheBox.com! We have received your order and are awaiting payment confirmation.If you have already completed your payment,we will confirm it and send a Payment Confirmation email within 1 business day. At that time, we will begin to process your order. (Please skip the following instructions if you have finished paying.)If you have not finished paying,please click the button below to complete your payment. 1. Click this button to log in to My Orders. 2. Select the order you want to pay for. 3. Click Complete Your Payment to pay for your order by credit or debit card. 4. If you want to select another payment method or change your order, click Edit Order. Need more help paying for your order? Just Login to My Orders and click on the order you need help with to ask for Customer Service assistance. We will get back to you within 1 business day.Bill toAimee Burgess11132 Nile River CourtRancho Cordova, CA 95670United StatesPhone:1-*******933Payment MethodCredit or Debit CardShip toAimee Burgess11132 Nile River CourtRancho Cordova, CA 95670United StatesPhone:1-*******933Ship viaExpedited ShippingItem(s) in OrderItem PriceQtyPrice Starlight Blue - Android 4.0 Tablet with 7 Inch Capacitive Screen (4GB,WiFi, 1.5GHz, 3G, Camera)USD $ 69.994USD $ 279.96 Sub-Total:USD $ 279.96chinaups:USD $ 16.27Shipping Insurance Rates:USD $ 1.99Grand Total:USD $ 298.22 I would like a full refund immediately. Please help me! Sincerely, Aimee Burgess