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I have Model: SY-3503CI IS-P-C6_900. None of the lights are working. We have replaced the bulbs and none will light, so there is some electrical problem. The fan works, so it is getting AC power. Do you have an authorized service provider in the USA? I am located in Boston area on the East Coast. I attempted to contact you via your website, but the form would not accept my phone or fax number formats.Best way to reach me is by email at *******@*****.com, or *******@*****.com. Phone is +1-(617) 285-8511. Fax is +1 (781) 259-7121.