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Dear Sir or MadamWe have not yet received a reply to our request from ZJKC. This company sell us a machine as your. We need a new main board, please send us the price and delivery time for a main board.Thanks and best regards! yours sincerely,Before e-mail.Dear Sir or MadamThis is Pedro from IdealSkin in spain, do you remember me?, we bought a machine from you last year, model ZJ-ELA. In order to avoid mistakes I atach a picture of machine.Now we need your support, we have a problem with this machine.The problem is that it does not light the lamp and lo light firing.The screen of machine shows no errors, (only show a error message when the handpiece is off, this message is “foot error). The display indicates proper operation when you swicht on the ready icone, but the lamp continues without light.I changed the handpiece, but the problem continues with all handpiece we have. I hear a noise when I activate the button ready, so I imagine that the problem could be in relation with the charges of capacitor.My question is this, how can we solve this problem?Could you send us the internal components of the machine in order to replace the damage?Can we update the software of machine?, how can we to know number of shooting of handpiece?How much would cost these components and sofware? I think we need main board plate, capacitors, and problably more spare, please ask to your engineer and guide us to solve the probleme. If he think we need other pieces, tell us the cost and delivery time to get it in Spain.Our engineer told me that the IPL power supply on your mainboard is damaged. Can you send me your best quotation for this spare? I attach you picture of mainboard.I remember you our fiscal dates.Nearest international Airport: Madrid Barajas- SPAINIdealskin S.L. CIF B85.271.971Address: c/ Acacias, nº 13, local comercialCP 28891, Velilla de San Antonio (Madrid)Contact person: Marisa Boyano, telephone number: 0034 625 11 46 92.Thanks and best regards! yours sincerely,PedroSales ManagerIdealSkin Dimanuel S.L.Tel: +34-91 655 18 76Fax:+34-91 655 14 24Email:*******@*****.com:http://www.idealskindm.es