requiring technical assistance(usb dongle)

RFQ Description

From, Extreme Control EngineeringTo, Wuhan Gobo photoelectric technologyDear Sir or Madam, I hope that you are perfectly alright. It is my great pleasure to write this mail for your venerable and esteemed organization. Here, Im an application engineer in extreme control engineering, Pakistan. We are the well-known solutions providers in Pakistan. Firstly, I want to appreciate your wonderful work. In which, you introduced a complete supervisory software namely SCMT which efficiently performs the tasks for the testing of solar module. But unfortunately, recently our client is encountering a problem in your commissioned system software. On every startup of this software, it always gives an error œFailed to get license. Return code: 205. The major reason behind the fact, is that our customer has lost the USB dongle of this software. So, please give us some solution on this problem, that how can we run up the software again, in its initial stage. And what the tool, that we should require from you regarding to this scenario. I hope, you will definitely direct me the way, that how to resolve this matter.Dear reader in last, I heartedly thankful to you, as you devotes your valuable time on my behalf. I will be happy to provide any additional information to you, may you require. I shall be eagerly waiting for your reply. Here, I am giving an information about software given in manual.Device Name : Solar Module Tester (SCMT)Supplier and copyright information : (C) 2009 , Wuhan High-Bo Optoelectronics Technology Co., Ltd.Version : V 02.00.00 .12Software Release Date : 2009 - 07 - 06Software Release Time : 09:15:31Thanks for your time.Regards,Syed Faisal HassanMobile No: +*******47478Telephone: +92 423 ******* Email: *******@*****.com: www.extreme.com.pkOffice Address: Office # 19, 2nd floor, Zainab tower, model town link road, Lahore-54000, Pakistan.