Looking for le edge trading pty ltd

RFQ Description

Dear Leedge manufacturer,I recently purchased your product from the beauty supply store in canada. This, after rave reviews on line. The product was as you promised-smooth skin. However, the blade had a small knick in it-which I did not notice until I literally started bleeding-(not much for a fuss) but enough to inspect what I was using. I did it according to instructions-clearly this blade is defective. I tried to take it back and get a new blade-but due to hygienic reasons they would not take it back-nor offer me a replacement.I do not typically reach out to a company directly-but I think you folks need to take action. This is a consumer oriented society-and their customer service representing your product was terrible.I would like to send the product back to you-and hopefully you will inspect and conclude this is a defective item.I dont think I should have to pay for a new one.please advise.J.Ruth416-354-2782