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Sir,Refer to the trailing mail.Your personal intervention is required to resolve the old pending issue.Awaiting your reply in this regard.Thanks & Regards,Amit Sharma*******1476From: *******@*****.com [mailto:*******@*****.com] Sent: 28 February 2013 13:39To: *******@*****.com: *******@*****.com *******@*****.com *******@*****.com *******@*****.com: Re: Fw: Gas burner system for SQFDear Nitin,We need to take a call on this before they start communicating here and there.Background is....the material was supplied in end 2010......reached customer in damaged condition....our service engineer confirmed the same cannot be used.......product deppt. veted the decision of service engineer.......decision for accepting the same as rejection and sales return need to be considered.Customer has paid 100% money and is demanding full refund (approx 5 lacs).Best regardsPraveen K GuptaNational Sales ManagerSandvik Asia Pvt Ltd Wire & Heating Technology(M) *******2762
