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My husband purchased my wedding and engagement rings from you through directbuy in 2002. The stones on my band are loose for the third time. A local jeweler has indicated it will cost Ask Buyer to replace/redo the band and I was wondering if you, as most other jewelers do, guarantee your product. I would like it fixed so I don't lose any more diamonds. Please let me know what you can do for me. I don't think we should have to oay to replace a defective product.A response would be greatly appreciated. I can be reached at *******940. Please ask to speak to Adrianne. Thanks.