Quality policyThe Company competitiveness is determined by the capacity to satisfy the customer's requests, to differentiate the features of his products and services through the commitment in a continuous research to improve the company process, in a quality view, in his financial and economic capacity, in the capacity to comply with the service, in the security, with special reference to the production process and sales procedure, to the customer satisfaction, to the purchase of materials and components, to the execution of the production steps, the quality control of the products, the distribution, the monitoring of the structure and the persons training.The Company's target is to create a great sense of accountability in all of his partners in order to guarantee a higher professionality growth in all activities.In a special way we search and follow with determination:. Customer's satisfaction;. Efficiency in the production process;. Efficiency and reliability of the products;. Capacity to prevent the cause of non-compliance; . Carefulness in the respect of laws and current approvals; . Capacity to integrate in the own organization the requirements of the Quality Management System;. Follow with passion the constant improvement of the relations with customers and suppliers;. The training of the staff referred to the Quality System to promote the awareness of the importance of the contents of the Manual and the implementation of the same.The Management holds an active role in the development, in the promotion e drives in all the activities that have influence on the quality, on the safety in the workplace, supporting also the energy saving strategy and diffusion and comprehension of the exposed values, checking and measuring the results. The Management commit to the Manager of the Quality Management System the task to support the Quality Policy following the requirements of the Norm ISO9001 as well as the function of promoting and implement in the company structure the updates of the conduct methods and perform the role of management of the Quality System, were the principal activities are represented by:. the inside Company responsabilities;. the management procedure, operative and working instructions. The application regard our products/services:. Production of products for sanitary taps and faucets in general, quality control of the finished product;. Sales by commercial sectors, big retail chains, sanitary and plumbing sector;The Management commit to the Manager of the Quality System Management the task of support of the Quality Policy to coordinate the program of Quality Guarantee, were the principal activities are: . Definition of the requirements and procedures of the Management of the Quality;. Verify constantly the adequacy and the correct application;. Locate and analyze the System shortages, develop corrective and preventing actions, verify actuations and the efficacy in the time.. To monitor the company procedure by the selection of sizeable indicators to notice the critical issues and define operative solutions;. Support the development of a company policy oriented to a continuous improvement;. Monitor and collect the data of the process for control that represents the synthesis of the significant activities for the Quality System Management;. Plan and assure adequate human resources, the availability of economic instruments and materials needed for the development of the company process.