Citiwide Communications established in 2002, provides public relations and marketing communications services to clients not only in Abuja, but throughout Nigeria and Sub Saharan Africa. We deliver Total Quality Management Services to our various clients because we believe that the trust of philosophy of Total Quality Managemnet is based on the culture that customers must be put first in everything so that their needs and expectations could be well understood and met. Therefore, quality planning is the activity of determining who the customers are, identify their needs and developing processes that are capable of producing the product features that meet the customers needs.