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1. **Available Styles and Designs:** - Could you provide a catalog or images of the different watch styles and designs you offer? - Do you have collections or limited-edition models available? 2. **Customizations:** - Are there options for customizing the watches, such as engravings, strap materials, or color variations? - What is the minimum order quantity for custom designs, if applicable? 4. **Production Time:** - What is the estimated lead time for production once the order is placed? - Do you offer expedited production or shipping options if we require faster delivery? 5. **Payment Terms:** - What are your payment terms (e.g., deposits, full payment upfront, payment upon delivery)? - Do you accept different methods of payment (e.g., wire transfer, credit card, PayPal)? 6. **Minimum Order Quantity (MOQ):** - What is the minimum order quantity for each design or style? 7. **Shipping and Delivery:** - What are your shipping options, and what are the associated costs? - Do you offer international shipping, and if so, how long does delivery take for international orders? 8. **Warranty and After-Sales Service:** - Do your watches come with a warranty? If so, what is covered and for how long? - Do you offer after-sales services, such as repairs or replacements? 10. **Packaging:** - How are the watches packaged? Is there an option for custom packaging (e.g., branded boxes)? 11. **Returns and Cancellations:** - What is your policy on returns or cancellations once an order is placed? - Are there any restocking fees for returns? 12. **Certificates and Documentation:** - Are your watches accompanied by certificates of authenticity or quality? - Can you provide any official documentation regarding materials used or manufacturing standards?